Effective Date: September 9, 2024
Last Updated: December 1, 2024
1. Introduction
Welcome to Link Ladder ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our backlink services ("Services"). By engaging our services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please do not use our services.
2. Eligibility
Minimum Age Requirement: You must be at least 18 years old to use our services. You must also have the legal capacity to enter into binding agreements according to the laws of your jurisdiction.
By agreeing to these Terms, you represent that you are at legal years of age and meet the eligibility criteria.
3. Definitions
"Client" refers to any person or entity that purchases Services (as defined in Section 4) from us.
"Backlinks" are incoming hyperlinks from one web page to another website that we provide as part of our Services.
"Third-Party Website(s)" are websites owned and controlled by third parties where backlinks are placed. These sites are not owned or controlled by Link Ladder, and their terms, policies, or actions are beyond our control.
"Premium Backlinks" refer to high-quality, SEO-optimized backlinks on third-party websites.
"Breach" is any violation of the specific obligations outlined in these Terms, including non-payment, misuse of backlinks, or failure to comply with guidelines set forth in Section 7 and the entire agreement by the client/user.
4. Services Offered
We provide premium backlinks for search engine optimization (SEO) purposes. Our Services include but are not limited to:
Placement of backlinks on websites as specified during the purchase.
Creating tailored link-building strategies to enhance search rankings.
Monitoring and reporting the performance of placed backlinks.
5. Service Fees and Payment
Fees: Our services are provided at the rates outlined in the pricing plan agreed upon between the Client and Link Ladder. Prices are subject to change.
Payment Terms: Full payment must be received before the commencement of any backlink placement unless otherwise agreed. Late payments may result in the suspension or cancellation of services.
Refunds: See "100% Money-Back Guarantee".
6. 100% Money-Back Guarantee
We offer a 100% money-back guarantee if we are unable to publish the backlink on your chosen third-party website.
However, if the backlink gets published and is later deleted by the third-party website (a site not owned or controlled by Link Ladder), no refunds will be issued.
If the order is not published within six months (180 days), only then does it qualify for the 100% money-back guarantee refund.
We will not offer replacement links that cost more than the price you paid for the original link in question.
Due to the nature of SEO and backlink services, all payments are otherwise non-refundable once the Services have commenced, unless covered by our money-back guarantee as specified.
7. Service Delivery
Timelines: Our aim is to deliver backlinks within a reasonable timeframe, as defined by our constraints.
Link Placement: We guarantee that all backlinks will be placed on websites with a certain domain authority website as specified during the purchase.
Duration: The backlinks will usually remain live indefinitely. However, we are not liable for the actions of the website owner or any other person outside of Link Ladder if they remove the backlink.
Replacements: If a backlink is removed by the third party website owner or any other person outside of Link Ladder, we will not be liable for replacement. No refunds will be issued if a backlink is removed by the third party website.
No Refunds: No refund will be issued in the case of incorrect publishing of content, images, or incorrect use of backlinks by the Client.
8. Client Responsibilities
Compliance with Guidelines: The Client must provide accurate and lawful content for backlink placement. The Client's website must comply with all applicable laws, including privacy and data protection regulations, such as GDPR (General Data Protection Regulation) and other applicable EU data protection laws, as well as any other applicable regulations.
Non-Interference: The Client agrees not to attempt to remove or alter the backlinks placed by us.
Prohibited Websites: We reserve the right to refuse service to any website that promotes illegal activities, hate speech, or other content deemed inappropriate including content declined by the third-party websites we are placing the link or publishing upon.
Exclusive Content Usage: To use logos or graphics related to Link Ladder or third-party publications, exclusive permission from Link Ladder and the third-party website must be obtained. The permission from the third-party website has to be sought directly.
Client Consent: The Client agrees to allow Link Ladder to publish an article or other content with a backlink to the third-party website as part of the Services.
9. Intellectual Property Rights
All intellectual property rights related to the Services, including but not limited to content, graphics, and proprietary tools, remain the property of Link Ladder. The Client is granted a non-exclusive, non-transferable license to use the backlinks provided solely for their intended purpose.
9.1 Ownership of Intellectual Property: All intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, patents, and any proprietary tools, software, methods, designs, content, databases, and other materials or technologies used or created by Link Ladder ("our Intellectual Property"), are and shall remain the exclusive property of Link Ladder or its licensors. No rights or ownership are transferred to the Client under this Agreement except as explicitly stated herein.
9.2 Limited License to Use: Upon payment of applicable fees, we grant the Client a limited, non-exclusive, non-transferable, and revocable license to use the backlinks provided by Link Ladder solely for their intended purpose, i.e. improving search engine rankings and online visibility. This license is subject to the Client’s compliance with these Terms and is restricted only to business use. The Client agrees not to use our Intellectual Property for any other purposes without express written permission from Link Ladder.
9.3 Prohibition on Reverse Engineering and Duplication: The Client agrees not to copy, duplicate, reverse-engineer, decompile, disassemble, or attempt to derive the source code of any proprietary tools, software, algorithms, or methodologies provided or used by Link Ladder as part of the Services. Any such unauthorized actions will constitute a breach of this Agreement and may result in legal action.
8.4 Client Content and Intellectual Property: Any content provided by the Client for the purpose of backlink placement remains the intellectual property of the Client. By providing such content to Link Ladder, the Client grants us a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and publicly display the Client’s content solely for the purpose of performing the Services. The Client represents and warrants that they own or have the necessary rights and permissions to provide the content and that the use of the content does not infringe the intellectual property rights of any third party.
9.5 Infringement Claims: In rare circumstances, if any of our Intellectual Property is alleged to infringe upon a third party’s rights, Link Ladder reserves the right to (a) modify the infringing materials to make them non-infringing, (b) obtain a license for the Client to continue using the materials.
8.6 Third-Party Intellectual Property: Some backlinks may be placed on third-party websites that contain intellectual property owned by those third parties. Link Ladder does not claim ownership over any third-party intellectual property and any such rights remain with the respective owners. The Client acknowledges that their use of third-party websites is governed by the terms and conditions set forth by the third-party websites, and Link Ladder is not responsible for any violations of those terms.
9.7 Termination of License: The license granted to the Client under this Agreement may be terminated if the Client breaches any of the terms set forth in this Agreement. Upon termination, the Client must cease using any Intellectual Property provided by Link Ladder and, where applicable, return or destroy any materials containing Link Ladder’s Intellectual Property.
9.8 Reservation of Rights: Link Ladder reserves all rights not expressly granted to the Client under these Terms. No implied licenses or other rights are granted to the Client in connection with the use of our Services, and any unauthorized use of our Intellectual Property in actions such as reproducing, distributing, modifying, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the Company Intellectual Property may result in legal action, with exception for the non-commercial use.
10. Data Protection and Privacy Responsibility of Clients
Clients are responsible for ensuring that any data provided to Link Ladder is non-confidential unless specifically informed. If the data is confidential, the Client must explicitly notify Link Ladder. Link Ladder does not assume responsibility for data loss, and clients should maintain their own backups.
11. Third-Party Websites
We are not responsible for the content, availability, or security of third-party websites where backlinks are placed. These third-party sites may change their terms or remove content at their discretion, which is beyond our control.
We do not review the privacy or security policies of the third-party websites where backlinks are placed.
The Client assumes all risks when backlinks are placed on third-party sites, and Link Ladder is not liable for any damages arising from those sites.
12. Disclaimer of Warranties
No Guarantee of Specific Results: While we strive to improve the Client’s SEO rankings, we do not guarantee specific outcomes such as a particular ranking or traffic increase, or any other beneficial result.
Search engine rankings are based on factors controlled by search engines such as Google. We cannot be held liable for fluctuations in search engine algorithms that affect ranking outcomes.
We guarantee the backlink will be published on a third-party website. However, we do not guarantee or control the amount of web traffic generated as a result of the backlink.
Third-Party Control: We do not control or influence the actions of third-party websites where backlinks are placed, and we are not responsible for any changes to their policies or content that may impact the Client’s SEO results.
Link Ladder does not guarantee SEO performance, as search engine algorithms change frequently and are outside of our control.
13. Limitation of Liability
Link Ladder, Its Shareholders, Affiliates or Licensors, Service Providers, Employees, Agents, Officers or Directors shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our Services, including but not limited to loss of profits, business, or data and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
There is no indemnification for claims arising from Link Ladder's negligence or breach of contract.
Our total liability to the Client for any claims arising under this Agreement shall not exceed the total amount paid by the Client for the Services in the three months preceding the claim.
14. Indemnification
The Client agrees to indemnify, defend, and hold harmless Link Ladder, its employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising out of or related to:
∙ The Client's use of our Services.
∙ Any violation of these Terms.
∙ Infringement of any third-party intellectual property rights by the Client’s website or content.
15. Termination of Services
By the Client: The Client may terminate their use of our Services at any time by providing written notice. However, no refunds will be issued for any unused services unless agreed upon in advance.
By Us: We reserve the right to terminate Services for breach of these Terms or non-payment, with or without notice.
16. Confidentiality
Both parties agree to keep confidential all information provided by the other party that is marked or considered confidential. If the data is confidential, the Client must explicitly notify Link Ladder. This includes proprietary methods, customer lists, and other sensitive business information. This obligation will continue after the termination of Services.
17. Force Majeure
We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, cyber-attacks, government restrictions, or changes in search engine algorithms. The client cannot cancel the contract in the interim under Force Majeure.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of Ontario, Canada. Any disputes arising from these Terms or our Services will be subject to the exclusive jurisdiction of the courts in Ontario.
Dispute Resolution: In case of any disputes, the parties will first attempt to resolve the issue through mutual arbitration. If unresolved, the matter will be taken to court, and each party will bear their own legal expenses.
19. Data Protection & Privacy Compliance
GDPR Compliance: We comply with all applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant EU data protection laws. Any personal data shared with Link Ladder will be handled in accordance with these regulations.
Privacy and Data Responsibility: Link Ladder is not responsible for data loss. Clients should ensure they maintain backups of all critical data.
20. Client Consent and Use of Client Information
Consent for Publishing: The Client agrees to allow Link Ladder to publish an article or other content with a backlink to their website, as part of the Service.
Client Feedback and Promotional Use: Link Ladder reserves the right to use client feedback, logos, SEO/marketing performance data or names in promotional materials, with an opt-out option by email to info@linkladder.io
21. Subcontractors
We may use subcontractors to deliver the Services. Subcontractors are not bound by our TOS, and Link Ladder is not legally responsible for them.
22. SEO Guidelines and Search Engine Algorithm Changes
Clients must comply with all applicable SEO guidelines (e.g., Google’s Webmaster Guidelines), and Link Ladder is not liable for any penalties or damages arising from non-compliance.
As stated above, Link Ladder does not guarantee any SEO performance, as search engine algorithms change frequently beyond our control.
23. Changes to Terms
We reserve the right to modify these Terms at any time. Continued visits or purchases on the website mean the Client agrees to the new and revised Terms. We advise users to check on these Terms on a regular basis for information on any updates.
24. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
25. Reseller Policy
Authorization: Clients may not resell, sublicense, or otherwise distribute our Services without obtaining prior written consent from Link Ladder. Any unauthorized resale or distribution will be considered a breach of these Terms.
Branding and Representation: Authorized resellers are prohibited from representing themselves as Link Ladder or claiming ownership of our Services. All marketing, promotional, and sales materials must accurately represent Link Ladder's Services and comply with our branding guidelines.
Pricing and Payments: Authorized Resellers may establish their pricing for end customers, but payment to Link Ladder will be made according to the agreed-upon rates and schedule. Link Ladder is not responsible for any discrepancies between the reseller's pricing and what they charge their clients.
Liability and Indemnity: Authorized Resellers agree to indemnify, defend, and hold Link Ladder harmless from any claims, damages, or liabilities arising from their resale activities, including but not limited to false representation, breach of contract, or failure to comply with applicable laws and regulations.
Termination of Reseller Rights: Link Ladder reserves the right to terminate a reseller’s authorization at any time for breach of these Terms, misrepresentation, non-payment, or any activity deemed harmful to Link Ladder's reputation or interests.
No Exclusivity: Authorization as a reseller does not grant exclusivity, and Link Ladder reserves the right to engage with other resellers, agents, or direct clients within the same market or territory.
26. Entire Agreement
These Terms constitute the entire agreement between Link Ladder and the Client regarding the Services. Any prior agreements, representations, or understandings are superseded by these Terms.
27. Electronic Acceptance
Agreement Acceptance: By clicking "I Agree" or engaging with our website, newsletter, social media, advertising or any other accounts, platforms or services electronically, the Client consents to these Terms, which are enforceable under electronic contract laws.
28. Contact Information
For any questions or concerns regarding these Terms, please contact us at: rank@linkladder.io
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